Job Summary
We are seeking a proactive and detail-oriented Sales Coordinator to support our sales operations and ensure seamless coordination between customers, sales teams, logistics, finance, and management. The ideal candidate will be responsible for order processing, customer communication, sales documentation, and after-sales support to enhance customer satisfaction and drive business growth.
Key Responsibilities
Prepare and process quotations, sales orders, invoices, and related sales documentation.
Coordinate with customers for order confirmations, delivery schedules, payment follow-ups, and query resolution.
Maintain accurate sales records, customer databases, and MIS reports.
Liaise with logistics, operations, and finance teams to ensure timely order execution and delivery.
Track shipments, monitor delivery status, and proactively communicate updates or delays to customers.
Provide administrative and operational support to the sales team in achieving monthly and quarterly sales targets.
Handle customer inquiries professionally and provide effective after-sales support.
Generate sales performance reports and assist management with sales analysis and market trend monitoring.
Build and maintain strong relationships with existing customers while supporting business development initiatives.
Coordinate client meetings, promotional activities, exhibitions, and other sales-related events.
Ensure timely follow-up on pending orders, payments, and customer requirements.
Required Qualifications
Bachelor’s degree in Business Administration, Commerce, Marketing, or a related field.
1–3 years of experience in Sales Coordination, Sales Support, Customer Service, or a similar role.
Proficiency in MS Office (Excel, Word, Outlook) and ERP/CRM software.
Strong communication, coordination, and organizational skills.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Good analytical and problem-solving abilities.
Preferred Skills
Knowledge of sales processes, order management, and customer relationship management.
Strong follow-up and negotiation skills.
Ability to work collaboratively with cross-functional teams.
Customer-focused approach with attention to detail.
Gender Preference
