Designation – MIS Manager
Position Overview:
We are looking for an experienced MIS Manager to lead our information systems and drive digital transformation initiatives. The ideal candidate will possess strong system setup expertise, hands-on experience with Zoho applications, and a proven ability to improve business efficiency through technology.
Key Responsibilities:
System Management
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Design, implement, and maintain a robust MIS infrastructure that supports business operations.
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Optimize system architectures for performance, scalability, and reliability.
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Oversee system security, backups, and disaster recovery processes.
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Lead system upgrades and manage the implementation of new technologies.
Zoho Platform Administration
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Configure, customize, and manage Zoho CRM, Books, People, Projects, and other modules.
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Design and implement automated workflows and business processes within the Zoho ecosystem.
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Manage user access controls, security settings, and system permissions across Zoho platforms.
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Create reports, dashboards, and analytics using Zoho tools to drive business decisions.
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Integrate Zoho applications with existing business systems to ensure seamless data flow.
Data Management & Reporting
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Develop comprehensive reporting systems to support executive-level decision-making.
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Ensure data accuracy, integrity, and compliance with relevant regulations.
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Design and automate data collection, processing, and analysis workflows.
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Create KPI dashboards and performance tracking systems for continuous improvement.
Leadership
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Lead and manage IT support staff while collaborating with cross-functional teams.
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Develop and implement IT policies, best practices, and process improvements.
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Plan, execute, and manage technology budgets.
Required Qualifications:
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Bachelor’s degree in Information Technology, Computer Science, or a related field.
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5+ years of experience in MIS management.
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At least 2 years of hands-on experience with the Zoho suite (CRM, Books, People, Projects, etc.).
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Strong system configuration, setup, and optimization skills.
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Excellent analytical, problem-solving, and troubleshooting abilities.
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Proven leadership experience working with cross-functional teams.
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Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders.
Preferred Qualifications:
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Zoho certification.
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Experience with system integration, automation, and ERP implementations.
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Knowledge of cybersecurity best practices.
