About the Role
We are looking for a dynamic, organized, and student-centric professional to lead operations at a premium Robotics, AI & Design learning institute. This role requires a strong balance of operational excellence, parent communication, admissions coordination, and front-facing institute management.
The ideal candidate should come from a premium education or learning ecosystem and possess excellent communication, coordination, and relationship management skills. The candidate will play a key role in ensuring smooth day-to-day functioning while delivering an exceptional experience for students and parents.
Key Responsibilities
Operations & Institute Management
Oversee daily institute operations and ensure smooth centre functioning
Manage front-desk and student-facing coordination activities
Maintain operational processes, schedules, and administrative systems
Coordinate with internal staff, trainers, and vendors
Parent & Student Management
Act as the primary point of contact for parents and students
Handle parent communication, queries, and relationship management
Ensure seamless student onboarding and admissions coordination
Support student engagement and experience initiatives
Admissions & Fee Coordination
Manage admissions processes and documentation
Coordinate fee collection follow-ups and invoicing
Maintain student records and operational databases
Social Media & Brand Coordination
Coordinate institute social media activities and updates
Support branding, events, workshops, and promotional activities
Ensure alignment with the institute’s premium and modern positioning
Event & Administration Support
Coordinate institute events, exhibitions, workshops, and parent interactions
Handle general administration and operational support activities
Preferred Experience
Experience in organizations such as:
Premium schools and international schools
STEM/Robotics academies
Coaching and learning centres
Academic operations teams
Education administration environments
Desired Skills & Qualities
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Operationally strong with attention to detail
Emotionally mature and calm under pressure
Professional and polished personality
Parent/student relationship management skills
Digitally comfortable and adaptable
Ability to manage multiple stakeholders effectively
Qualification
Bachelor’s degree in Business Administration, Management, Education, or related field
Relevant experience in education, institute operations, or academic coordination preferred
