Job Summary
We are looking for a confident, enthusiastic, and target-oriented Real Estate Telecaller to generate leads, connect with potential clients, schedule property site visits, and support the sales team. The candidate must have excellent English-speaking and communication skills and the ability to handle client conversations professionally.
Experience
Minimum 2–3 years of experience in telecalling, telesales, customer service, or real estate sales.
Candidates with prior real estate industry experience will be preferred.
Key Responsibilities
1. Lead Generation
Make outbound calls to potential clients and generate qualified leads.
Understand customer requirements, budget, and property preferences.
Identify prospective buyers and schedule appointments.
2. Client Relationship Management
Build and maintain positive relationships with new and existing clients.
Provide accurate information about properties, pricing, amenities, and investment opportunities.
Handle client inquiries professionally and maintain regular communication.
3. Follow-up and Appointment Coordination
Follow up with interested clients through calls and other communication channels.
Schedule property site visits and meetings with the sales team.
Coordinate with sales executives to ensure smooth lead handover and timely follow-up.
4. Data Management and Reporting
Maintain and update customer details, call records, and follow-up schedules.
Prepare daily, weekly, and monthly reports on calls, leads, appointments, and conversions.
Ensure accurate data entry in CRM software or other tracking systems.
5. Customer Support and Target Achievement
Respond to customer queries and resolve concerns promptly.
Make a high volume of outbound calls while maintaining call quality.
Achieve assigned targets for lead generation, follow-ups, and appointment setting.
Required Skills and Qualifications:
Excellent verbal communication and interpersonal skills.
Proven experience in telecalling, telesales, or customer service.
Ability to handle customer objections and rejection positively.
Strong follow-up, coordination, and organizational skills.
Basic knowledge of Microsoft Office and CRM software.
Target-oriented attitude with good time management abilities.
Interest in real estate, property sales, and customer relationship management.
